Privacy Policy

This policy explains how La Vinchis (“La Vinchis”, “we”) collects, uses and protects personal data when you use lavinchis.com and lavinchis.co.in (the “Platform”). We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

1. Data we collect

• Account details: full name, email address and password (stored only as a secure one-way hash, never in readable form).
• Optional profile details: mobile number, class, target exam, target year, city and state. You can leave these blank.
• Google sign-in: if you choose it, we receive your name, email address and a Google account identifier. We do not receive your Google password.
• Test activity: your answers, time spent per question, review marks, scores and results.
• Technical data: IP address, browser type and sign-in times, used for security (for example, to block repeated failed sign-ins).
• Payments (when introduced): payments are handled by our payment gateway. We receive the payment status and reference, never your full card, UPI PIN or bank login details.

2. How we use it

• To create and secure your account, and to let you sign in.
• To run tests, calculate scores, ranks and percentiles, and show you your results and analysis.
• To send service emails such as email verification, password reset, test reminders and result notifications.
• To prevent fraud, abuse and unauthorised access.
• To improve our questions and tests using aggregated, de-identified statistics.

We do not sell personal data, and we do not show third-party advertising on the Platform.

3. Ranks and comparisons

Ranks, percentiles and comparisons are calculated from the results of students who took the same test. Other students see only anonymised statistics, never your name or contact details.

4. Who we share data with

We share personal data only with service providers that help us run the Platform, under contracts that limit their use of it:

• Cloud hosting and database providers, which store the Platform's data.
• An email delivery provider, which sends our service emails.
• Google, if you choose Google sign-in.
• Our payment gateway, when paid products are introduced.

We may use AI tools to help prepare questions and solutions. We do not send students' names or contact details to these tools. We may also disclose data where required by law.

5. Cookies

We use a small number of essential cookies to keep you signed in and to protect sign-in. We do not use advertising or cross-site tracking cookies.

6. Security

Data is transmitted over encrypted connections (HTTPS). Passwords are hashed, staff accounts require two-factor authentication, access is limited to people who need it, and sensitive actions are logged.

7. How long we keep data

We keep your account and test history while your account is active, so you can track your progress. If you ask us to delete your account, we delete or anonymise your personal data within 30 days, except records we must keep by law (for example, payment and tax records).

8. Your rights

You can ask us to:

• give you a summary of the personal data we hold about you;
• correct or update inaccurate data;
• delete your account and personal data;
• withdraw consent for optional processing.

Write to support@lavinchis.com from your registered email address. We will respond within the time required by law.

9. Students under 18

Many of our students are under 18. We collect only the data needed to provide tests, do not show advertising and do not build marketing profiles of students. Parents or guardians may contact us about a student's account.

10. Grievance officer

Grievance Officer, La Vinchis
Email: grievance@lavinchis.com

11. Changes

We will post any changes on this page and update the date above. For significant changes, we will also notify you by email or in your dashboard. See also our Terms and Conditions.